Change billing info (credit card on file) or purchase codes, expansions, etc - use your origin account to login ģ. Re-sub account, close account, link account, add codes (game time and add-on/expansion codes) - use your EA/Mythic master account to log in. I have only had one problem and it was a quick fix. I guess that the company moving from Origin to EA to mythic to broadsword made a mess of things? If you don't remember the password on one of those old accounts you are totally screwed with the current system, you'd think it would be a priority to fix this. Once it's updated though the code worked fine, holy hell.
And you can't update that info until you reactivate the account. So you can't use codes on old accounts that used to be hooked up by credit card if the credit card on file has expired. By paying with the credit card they upgraded automatically, nice racket though since I wanted to pay with a code, not credit card. After much research online, because the support guy couldn't help and suggested the code was bad, it turns out that if you have an OLD account that you once paid for using a CREDIT CARD for which the expiration date has been reached you must PAY WITH A CREDIT CARD to re-open the account to be able to get at the section which would have allowed you to give the new credit card details. I call BS, you guys said it worked and the seller has thousands of sales with a perfect record and I'm not that unlucky. Nope, the code is not valid says the site. OK, so now my old account is linked to my mythic account, let's fire this code up. Turns out that at some point old accounts had "_UO" appended to the login name, it linked up fine when I added that. First problem I run into is that the account won't connect to my EA account for whatever reason, I waste 30 minutes in chat with support fixing that up(I knew the login/pass etc). I decided to use the code to get a 3rd account online, one of my old ones from 98, in case it had goodies or rares still on it. Ok ok, the purchase went fine, the code works but OMG is the process to use it something else in some cases!
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